Case Study: How San Bernardino, CA uses Rentalscape for effective STR management.

Customer Overview

San Bernardino County's diverse landscapes draw millions of tourists, boosting local businesses and events like the Stagecoach Festival. However, this tourism influx challenges the county's peaceful environment. With over 5,000 short-term rentals, city managers are seeking ways to balance the economic benefits of tourism with the needs of long-term residents.

The Challenge

Short-term rentals (STRs) are crucial for the local economy, contributing tax revenue and accommodation during peak tourism. However, by 2024, the county received over 1,800 complaints about noise, parking violations, and trash associated with STRs. This situation presents an opportunity to improve communication and support a thriving community.

The Solution

San Bernardino County, with Deckard Technologies, has introduced the Rentalscape short term rental management system that includes a 24/7 Complaint Hotline to ensure compliance, uphold community standards, and enhance residents' peace of mind

Learn More

To read the full case study and see the results San Bernardino achieved for their community using Rentalscape - download the full report below.